HUNTINGTON -- A Huntington couple is suing United Services Automobile Association, Crawford & Company and an individual after they claim the defendants refused to handle their claims in accordance to industry standards and West Virginia law.
On Feb. 11, 2009, wind and/or a storm damaged Wayne S. and Seka Pollard's residence, according to a complaint filed Feb. 10 in Cabell Circuit Court.
The Pollards claim USAA assigned their property damage claim to a claims representative and to Crawford & Company.
Crawford & Company assigned the claim to Patrick Standard, according to the suit.
The Pollards claim the defendants contend that the west wall of their residence had "a lack of stiffness" that was "a design and/or construction defect" and was excluded from coverage under their insurance policy.
The defendants have refused to compensate the Pollards for all damages to their residence during the storm, according to the suit.
The Pollards are seeking compensatory and punitive damages for breach of contract, breach of covenant of good faith and fair dealing and unfair trade practices. They are being represented by S. Douglas Adkins of Cyrus & Adkins.
The case has been assigned to Circuit Judge F. Jane Hustead.
Cabell Circuit Court case number: 10-C-120