CHARLESTON -- Attorney General McGraw's office has filed a lawsuit against ET Burns Mechanical Corporation, doing business as Harper's Heating and Cooling.

McGraw's office began investigating the business and President Edwin Burns, who also is named as a defendant, when his Consumer Protection Division began receiving complaints that the company unlawfully accepted payments without delivering the purchased goods and services.

Harper's Heating and Cooling is located in both Kanawha and Putnam counties and is in the business of repairing and replacing heating and cooling units. In June 2007, consumers began complaining to the Attorney General alleging that they paid Burns to repair or replace their heating and cooling unit, but that he never returned to perform the work.

In his complaint, McGraw also alleges that the business is not honoring its express and implied warranties, does not provide a complete contract, and has failed to file a certificate of assumed name with the Kanawha County Clerk.

The Attorney General's office will share all information regarding these crimes with the offices of the Prosecuting Attorney.

"Consumers who pay for home improvements expect to receive the goods or services they purchased," McGraw said in a press release. "They do not expect to be deceived, especially when some are waiting to have their air conditioners repaired in order to tolerate the hot summer weather."

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