McGraw's office reaches deal with Arizona telemarketer

By Kelly Holleran | Jan 22, 2009


CHARLESTON – Nearly 100 West Virginia citizens will receive or be refunded more than $10,000 from an Arizona telemarketer after West Virginia Attorney General Darrell McGraw reached a settlement with the company.

I Glo reached the settlement earlier this month with McGraw's office after attempting to sell overpriced household items that it represented would go toward handicapped veterans.

Fred Burdette, 82, was one of the people who decided to purchase unneeded items from I Glo, such as trash bags and light bulbs.

"Because he was a disabled World War II veteran and felt the money was going to a good cause, Fred agreed to purchase several items," a McGraw news release stated.

But his daughter, Beverly Burdette, grew suspicious of his purchases. Eventually, I Glo began to purchase Fred Burdette for items he had not even purchased.

After receiving a complaint from Fred Burdette, McGraw's office launched an investigation that ended in the settlement.

As part of the settlement, I Glo agreed to obtain a license and surety bond and to inform customers of their unconditional right under West Virginia law to cancel telemarketing sale within seven days, the release states.

The company also refunded West Virginia consumers $5,828.89 and canceled debts of $4,832.06 for the state's citizens.

McGraw cautioned consumers against falling for deals that seem too good to be true.

"Consumers should insist that the terms of the sale be disclosed in writing before making a purchase," the suit states. "If the telemarketer refuses to disclose the terms in writing, the consumer should walk away or, in this case, hang up the phone. In order to avoid unwanted telemarketing calls, consumers may register their telephone numbers with the Federal Trade Commission's National "Do Not Call" Registry by calling 1-888-382-1222 or by visiting"

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