PINEVILLE – A Coal Mountain couple alleges a credit service organization failed to provide services they paid for.

Gary Hatfield and Delorise Hatfield filed a complaint Oct. 23 in Wyoming Circuit Court against Prime Solutions alleging violation of the West Virginia Consumer and Protection Act and other counts.

According to the complaint, the plaintiffs allege that the defendant contacted them regarding a program for an alleged debt. The plaintiffs allege the defendant told them their bills would be bought by defendant, they would have a perfect credit rating after completing the defendant's program and they could get a cheaper settlement than what they owed.

The suit states the plaintiffs paid the defendant approximately $4,000 since enrolling at defendant's credit repair services.

The suit states that in November 2016 and nearly a year after entering defendant's program, they were sued by Bank of America regarding the allegedly delinquent debt. They allege they were sued because of the defendant's program.

The plaintiffs hold Prime Solutions responsible because the defendant allegedly made false or misleading representations regarding its services.

The plaintiffs request a trial by jury and seek actual and statutory damages, litigation costs and such other relief that the court shall deem proper. They are represented by Ralph C. Young Jr., Christopher B. Frost and Steven R. Broadwater Jr. of Hamilton, Burgess, Young & Pollard PLLC in Fayetteville. The case has been assigned to Circuit Judge Warren McGraw.

Wyoming Circuit Court case number 17-C-140

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Hamilton, Burgess, Young & Pollard, PLLC

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