WHEELING — A man is suing ADT alleging that it made unfair and deceptive advertisements that touted free equipment that wasn't actually free.
ADT is doing business as ADT Security Services.
Defenders Inc., which is doing business as Protect Your Home, was also named as a defendant in the suit.
John Harris claims in Fall 2017, he received marketing materials for ADT equipment and services by the defendants that touted hundreds of dollars in goods and services but only costing a $99 installation charge, according to a complaint filed in U.S. District Court for the Northern District of West Virginia.
Harris claims he had the security system installed in his home, only to receive a bill for $445.12 for the equipment that was supposed to be included in his package, so he promptly called and canceled the services, however, the defendants told him they would waive the fee if he wouldn't cancel.
The defendants did not waive the fee and he disputed the charges as fraud. When Harris canceled again, he was charged an early termination fee.
Harris is seeking compensatory damages. He is represented by Jason Causey of Bordas and Bordas.
U.S. District Court for the Northern District of West Virginia case number: 5:21-cv-00092
