West Virginia Record

Wednesday, November 13, 2019

Ford accused of improper collection methods

By Whitney Brakken | Jan 22, 2014


BECKLEY -- Ford Motor Credit is being sued by two West Virginia residents after allegedly engaging in improper debt collection methods.

Jackie W. Bailes and Larry L. Helmick filed lawsuits in Raleigh Circuit Court against Ford Motor Credit Co., citing violations of the West Virginia Consumer Credit and Protection Act, violations of the West Virginia Computer Crime and Abuse Act, violation of the Telephone Harassment statute, intentional infliction of emotional distress and common law invasion of privacy.

The complaint says the plaintiffs were contacted by Ford to collect an outstanding debt. The plaintiffs state the defendant engaged in numerous statutory violations, including using abusive conduct in attempt to collect a debt, causing the plaintiff's phone to ring repeatedly and using unfair means to collect a debt.

Bailes and Helmick are seeking actual damages, statutory damages, costs, fees, general damages and punitive damages. The plaintiffs are being represented by Ralph C. Young, Christopher B. Frost, Steven R. Broadwater and Jed R. Nolan of Hamilton, Burgess, Young & Pollard PLLC.

Raleigh Circuit Court Case No. 14-C-22-B and 14-C-20-H.


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