PERSONNEL FILE: Jackson Kelly honored for client service

By Staff reports | Dec 4, 2014

CHARLESTON – BTI Consulting Group has recognized Jackson Kelly PLLC for demonstrating superior client service for the fourth time by naming the Firm to the BTI Client Service A-Team 2015.

The BTI Client Service A-Team is limited solely to law firms considered by clients to deliver the absolute best levels of client service and is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel.

In-depth interviews with more than 300 corporate counsel reveal Jackson Kelly delivers better client service than over half of the law firms serving the world’s largest clients.  The full results of this study are now available in BTI Consulting Group’s 14th annual report, The BTI Client Service A-Team 2015: The Survey of Law Firm Client Service Performance.

Jackson Kelly is a national law firm with more than 200 attorneys located in 12 offices throughout Pennsylvania, Ohio, West Virginia, Kentucky, Indiana, Colorado and the District of Columbia.

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