Couple say BB&T violated consumer credit act

WINFIELD - A couple are suing BB&T for violations of the West Virginia Consumer Credit and Protection Act.

Harold Woods and Donna Adkins-Woods became in arrears upon an alleged indebtedness to the defendant and the defendant began engaging in collection of the alleged debt through the use of telephone calls and written communications, according to a complaint filed April 18 in Putnam Circuit Court.

The plaintiffs claim they retained counsel to represent their interest in connection with consumer indebtedness and informed BB&T of their representation and provided it with their counsel's contact information.

BB&T continued to attempt to communicate with the plaintiffs after being informed of their representation, according to the suit.

The plaintiffs claim BB&T violated the West Virginia Consumer Credit and Protection Act by engaging in unreasonable or oppressive or abusive conduct toward the plaintiffs in connection with the attempt to collect a debt.

BB&T was negligent in failing to train, supervise, monitor or otherwise control its employees to ensure they did not violated the West Virginia Consumer Credit and Protection Act and in doing so, caused the plaintiffs to be annoyed, inconvenienced, harassed, bothered, upset, harangued and otherwise caused indignation and distress, according to the suit.

The couple are seeking compensatory and punitive damages. They are being represented by Benjamin Sheridan of Klein & Sheridan LC.

Putnam Circuit Court case number: 13-C-110