West Virginia Record

Thursday, December 12, 2019

Class action claims CAMC overcharges for copies of medical records

By Kyla Asbury | Apr 18, 2016

Foia records files

CHARLESTON – A man is suing Charleston Area Medical Center after he claims it overcharged him for a copy of his medical records.

Healthport Technologies LLC was also named as a defendant in the suit.

On Sept. 28, Basil Crookshanks sent a letter to CAMC requesting copies of his medical records and medical bills, according to a complaint filed Oct. 28 in Kanawha Circuit Court and removed to federal court April 8.

Crookshanks claims CAMC responded via letter on Oct. 20, stating that payment of $4,463.43 would be required before copies of his medical records and bills would be provided.

The defendant demanded 55 cents per page to produce Crookshanks’ medical records, which consisted of 7,518 pages, plus additional amounts for taxes and shipping, according to the suit.

Crookshanks claims he was forced to pay the full $4,463.43 to obtain copies of the medical records and that by demanding this, the defendants violated West Virginia code.

The plaintiff and other similarly-situated individuals suffered damages by being forced to pay more than the amount permitted by statute to obtain their medical records, according to the suit.

Crookshanks claims the defendants violated public policy of the state by overcharging him and others to obtain copies of their personal medical records.

The defendants’ actions constitute fraud and violations of the West Virginia Consumer Credit and Protection Act, according to the suit.

Crookshanks is seeking compensatory damages. He is being represented by David E. Goddard and Edmund L. Wagoner of Goddard & Wagoner PLLC.

The defendants are represented by Jeffrey A. Holmstrand of Grove, Holmstrang & Delk PLLC.

U.S. District Court for the Southern District of West Virginia case number: 2:16-cv-03508

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Organizations in this Story

Goddard & Wagoner, PLLCGrove & Delk, PLLCCharleston Area Medical Center