CHARLESTON – Charleston-based law firm Warner Law Offices has been honored with the 10 Best in Client Satisfaction award in West Virginia.
The award was presented to Warner Law Offices through the American Institute of Personal Injury Attorneys (AIOPIA) as a law firm that has excelled in its respective field. The award honors firms that are considered the best in the industry with very few firms earning the honor.
“This award means a great deal to everyone working at the firm,” Tara Bartlett, spokeswoman for Warner Law Offices told The West Virginia Record. “It ensures that what we are doing for our clients is giving them the attention and focus they need and that we are really listening to them and representing them in the best way possible.”
Warner Law Offices specializes in workplace injury claims, medical malpractice, employment matters and injury-related cases. Its founder, Bobby B. Warner Esq., established the firm in 2000.
For Warner Law Offices, winning an award for its client satisfaction recognizes the level of care and attention they give each client, regardless of the case.
“We care about each client and seeking justice for them, no matter what level,” said Bartlett. “It doesn’t matter if we are trying a million-dollar case or a thousand-dollar case, every client gets the same high level of attention. At Warner Law Offices we don’t treat you like a client; we treat you like a friend.”
When asked what sets Warner Law Offices apart from other firms in the field, Bartlett said it’s the firm’s dedication to West Virginia. The firm is active in the Charleston community and gives back to the area every chance it can.
“At Warner Law Offices we want to do more than just help people who need our services,” said Bartlett. “We want to reach out and help people who don’t need a lawyer. We support local nonprofits, youth sports, schools and so much more. It is our vision to be seen as more than just a law firm. We want to give back to our communities to make them a better place for people to live.”
While Warner Law Offices is seen as one of the best in client satisfaction, it doesn’t stop there for the law firm.
“We always keep improving our service to clients,” said Bartlett. “It is important to keep top of mind awareness in what potential clients are looking for in a law firm and making sure that we are that firm. Client reviews are so important to us to know what we are doing well and what we can improve on. Getting an award like this doesn’t mean we can become complacent. It means we need to work even harder to keep giving people a solution to their need.”
The AIOPIA honors firms in six divisions of expertise including criminal, DUI/DWI, personal injury, family law and litigation, and lawsuits and disputes. Honorees are listed for each state in the US and are compiled from nominations from the AIOPIA, clients or fellow attorneys. The AIOPIA is an impartial third-party organization dedicated to the legal community.