CHARLESTON — West Virginia Attorney General Patrick Morrisey's office is reminding consumers to shop smart when purchasing items from retailers that are going out of business.
Popular retailers such as Toys-R-Us, Elder-Beerman and Bon-Ton are among the latest to announce permanent store closures in recent months.
The AG's office says such closings often spur liquidation sales that may appeal to bargain hunters. However, it says consumers should be aware of certain limitations and read any policies regarding the sale.
“When businesses advertise products at a fraction of the cost it grabs the attention of many potential customers,” Morrisey said. “I urge consumers to enjoy the hunt for a bargain, but I also caution them to shop smart and carefully consider any purchase.”
Things to consider when shopping a liquidation sale include:
* GIFT CARD LIMITS: It is not uncommon during a liquidation sale for retailers to discontinue or place a time limit on the use of gift cards. Contact the store for details on its policy.
* ALL SALES FINAL: Consumers should double check merchandise before purchase for any damage or defect. Items purchased in liquidation sales are often non-returnable. Consumers should read the store’s policy and ask for a copy if one is not posted.
* USE A CREDIT CARD: Paying with a credit card provides consumers with a safety net in the event that a purchased product is damaged. While the item cannot be returned, the consumer can dispute the charge with his or her card provider.
Anyone with questions or concerns about liquidation sales are asked to contact the Attorney General’s Consumer Protection Division at 1-800-368-8808, the Eastern Panhandle Consumer Protection Office in Martinsburg at 304-267-0239 or visit the office online at www.wvago.gov.
