Kanawha Co. customers allege Nissan had multiple defects

By Noddy A. Fernandez | Jun 19, 2018

CHARLESTON — A Kanawha County couple is suing Nissan, alleging breach of an implied warranty.

Steven Johnson and Pamela Johnson filed a complaint May 11 in Kanawha Circuit Court against Nissan North America, Inc., Lewis One Plaza Center Corporation and United Bank, alleging violation of the West Virginia Consumer Credit and Protection Act and Magnusson-Moss Warranty Act.

According to the complaint, on Sept. 9. 2017, the Johnsons entered into a contract with Nissan for the purchase of a 2015 Nissan Altima primarily for personal use. The suit says after purchasing the vehicle, the Johnsons discovered and experienced nonconformities with the car, even after at least seven attempts to repair the vehicle by authorized dealers. 

They said they also notified the defendants of the defective condition and that they should be reimbursed or given a replacement vehicle pursuant to the "manufacturer's express warranty." 

The plaintiffs allege the defendants failed to repair the vehicle so as to bring it into conformity with the express and implied warranties and within a reasonable time period.

The Johnsons seek trial by jury, all damages, costs, pre-and post-judgment interest, and all further and general relief the court deems appropriate. They are represented by attorneys Kristina Thomas Whiteaker and David L. Grubb of The Grubb Law Group in Charleston.

Kanawha Circuit Court case number 18-C-633

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