West Virginia Record

Thursday, July 18, 2019

Customer alleges GM vehicle failed to perform as written in warranties


By Noddy A. Fernandez | Jul 7, 2018

CHARLESTON — A Kanawha County customer is suing General Motors, alleging breach of express and implied warranty in the purchase of a 2017 Chevrolet Cruze.

Justin Hall filed a complaint in Kanawha Circuit Court against General Motors LLC, and Mid-State Automotive Inc., alleging violation of the West Virginia Consumer Credit and Protection Act, the Uniform Commercial Code and the Magnuson-Moss Warranty Act.

According to the complaint, on Nov. 22, 2017, Hall entered into a motor vehicle purchase contract with defendants to buy a 2017 Chevrolet Cruze, accompanied by a "manufacturer's express warranty" and "warranty". 

However, after purchasing the vehicle, the suit says, Hall discovered and experienced repeated nonconformities that substantially impaired the use, value and/or safety of the vehicle. 

As a result, Hall says he returned the vehicle to GM's dealer for repairs at least three times but the defendants failed to bring the vehicle into conformity with the warranties. 

The plaintiff alleges General Motors and Mid-State Automotive failed to repair the defective vehicle within a reasonable time period and the vehicle failed to conform to all warranties offered and promised.

Hall seeks trial by jury, all damages, pre- and post-judgment interest, and all further the court deems appropriate. He is represented by attorneys Kristina Thomas Whiteaker and David L Grubb of The Grubb Law Group in Charleston.

Kanawha Circuit Court case number 18-C-672

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Kanawha Circuit Court The Grubb Law Group

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