CHARLESTON – A Clay County man who purchased a 2018 GMC Terrain vehicle claims General Motors has failed to honor the vehicle's warranty by making necessary repairs or give him a comparable replacement vehicle in violation of state and federal laws.
Joshua Stepp filed a complaint in Kanawha Circuit Court against General Motors LLC alleging violation of the Magnuson-Moss Warranty Act and West Virginia Consumer Credit and Protection Act.
The plaintiff alleges he purchased the vehicle in September 2018.
"After purchasing the subject vehicle, plaintiff discovered and experienced repeated nonconformities that substantially impaired the use, value and/or safety of the vehicle," Stepp alleges in the complaint.
Stepp alleges he returned the vehicle to an authorized dealer for repairs more than four times and the vehicle still has not been repaired to bring it into conformity with its warranties.
Stepp seeks to cancel the sales contract, punitive damages, a trial by jury and all other just relief. He is represented by Charles Love of The Love Law Firm PLLC in Charleston.
The case has been assigned to Circuit Judge Joanna Tabit.
Kanawha Circuit Court case number 19-C-884
