WHEELING — A woman filed a class-action lawsuit against Matrix Warranty Solutions alleging that they violated the Telephone Consumer Protection Act.
Matrix Financial Services, Sing for Service, Hard Tack and John Doe Defendants 1 through 5 were also named as defendants in the suit.
Diana Mey claims her three phone numbers are all on the Do Not Call Registry, but despite that, the defendants directly or through one or more intermediaries, initiated pre-recorded telephone calls to her to induce sales of Matrix's extended warranty services, according to a complaint filed in U.S. District Court for the Northern District of West Virginia.
Mey claims she received several calls from the defendants regarding extended warranties. She claims she never consented to be called by or on behalf of the defendants and she did not have a prior business relationship with the defendants.
Mey claims the defendants violated the Telephone Consumer Protection Act.
Mey is seeking compensatory damages. She is represented by Ryan M. Donovan and Andrew C. Robey of Hissam Forman Donovan Ritchie in Charleston.
The case is assigned to District Judge John Preston Bailey.
U.S. District Court for the Northern District of West Virginia case number: 5:21-cv-00062
