ELKINS — A man is suing Suddenlink claiming the company charged certain subscribers $12 per year to receive a paper bill.
Ed Frashur filed the class-action lawsuit against Altice USA, which is doing business as Suddenlink Communications, claiming that a class of customers were improperly and unlawfully charged a $1 per month collection fee in order to receive a paper billing statement, according to a complaint filed in U.S. District Court for the Northern District of West Virginia.
"Charging subscribers who lack internet access $12.00 per year to receive a paper bill preys upon those who do not have the means to access electronic bills or the practical understanding to navigate such technology," the complaint states.
Frashur is seeking actual damages and attorney's fees. He is represented by Michael C. Nissam-Sabat and Bren J. Pomponio of Mountain State Justice.
U.S. District Court for the Northern District of West Virginia case number: 2:21-cv-00017