West Virginia Record

Tuesday, September 17, 2019

Clients allege Dodrill Heating and Cooling negligently installed unit


By Carrie Bradon | Jul 2, 2019

CHARLESTON – A Charleston couple has filed suit against a Cross Lanes heating and cooling company over allegations the negligent installation of their unit caused damage to a concrete pad.

Jerry and Pamela Whittington filed a complaint in Kanawha Circuit Court against Dodrill Heating and Cooling LLC alleging negligence.

The suit states that the plaintiffs entered into a contract with the defendant on July 29, 2017, for the purchase and installation of a new heating and cooling unit. The unit was installed in the plaintiffs' home on July 31, 2017, and the plaintiffs began to notice strange sounds coming from the unit as well as liquid leaking from the copper pipes on Aug. 10, 2017.

The plaintiffs allege they contacted the defendant, who sent out a technician. The technician allegedly told the plaintiff that all of the behaviors of the unit were normal, but the unit stopped working on Sept. 6, 2017. Another technician came out on Sept. 8, 2017, and the technician allegedly told the plaintiffs that the wrong wiring had been used on the unit and that the wiring had burned. The technician allegedly repaired the issues but the unit stopped working again the next day. 

On Sept. 13, 2017, the defendant sent out another technician to repair more issues, the suit states.

The plaintiffs also allege that the installation process of the unit caused damage to the concrete pad it sits on and that it will need time and money to repair.

The plaintiffs are seeking all reasonable sums due, attorney fees and court costs. The plaintiffs are represented by Michael M. Cary of Cary Law Office PLLC in Charleston.

The case has been assigned to Judge Charles King.

Kanawha Circuit Court case number 19-C-466

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